Shipping policy

Shipping Policy

Last Updated: August 5, 2026

At Purihold, we're committed to delivering your order as quickly and reliably as possible. Please review the information below regarding our shipping process.

Free Shipping

We are pleased to offer free standard shipping on all orders within the United States. There are no minimum purchase requirements.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed. Orders are processed Monday through Friday, excluding holidays.

Products are fulfilled and shipped directly to you by our trusted third-party fulfillment partner. Because orders ship from our fulfillment network, shipping times may vary depending on the supplier's warehouse location and destination.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Estimated Delivery Time

The estimated delivery time for most orders is 11–20 business days from the date your order is placed. This estimate includes both processing and shipping time.

Please note that delivery times are estimates only and may vary due to factors outside of our control, including carrier delays, weather conditions, customs processing (where applicable), holidays, fulfillment warehouse location, or periods of unusually high order volume.

Order Tracking

Tracking information will be provided by email once your order has been shipped. Please allow up to 48 hours for tracking information to become active after receiving your shipping confirmation.

Multiple Shipments

If your order contains multiple items, they may arrive in separate shipments depending on product availability, warehouse locations, or fulfillment logistics. If this occurs, you will receive tracking information for each shipment when available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete shipping address is provided, we will make every reasonable effort to assist if contacted before the order has been processed. Once an order has been shipped, we cannot guarantee that address changes can be made.

If an order is returned due to an incorrect address provided by the customer, additional shipping charges may apply before the order can be resent.

Lost, Delayed, or Damaged Orders

If your package is lost in transit, arrives damaged, or has not arrived within a reasonable time after the estimated delivery window, please contact our support team.

To help us investigate your claim, please include:

  • Your order number

  • A description of the issue

  • Photos of any damaged items or packaging, if applicable

We will work with our fulfillment and shipping partners to resolve the issue as quickly as possible.

Shipping Delays

While we strive to meet all estimated delivery times, unexpected delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding should these situations arise.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: hello@purihold.com